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Codes of Practice

We place the interests of customers and our clients at the heart of our business. We do this by abiding by the Credit Services Association’s Code of Practice and are a registered firm with The Lending Standards Board. These good practices are supported by robust policies and controls that support generating fair outcomes for all stakeholders.

The CSA Code of Practice

View the CSA Code of Practice

The Standards of Lending Practice

View The Standards of Lending Practice

The Statement of Commitment and Borrower Responsibilities

We have a responsibility to act fairly and as part of this we have committed to follow the Standards of Lending Practice. Please see below to see our key responsibilities and what we ask of you to ensure that the relationship works well for both of us.

View the Statement of Commitment and Borrower Responsibilities